Privacy Policy Summary
Onsigna Holdings is Committed to Protecting Your Privacy
Protecting our customers' privacy is an important priority at Onsigna. We are committed to maintaining strong and meaningful privacy protections for customers. Our privacy policy is designed to inform you about the information we collect, how we use it, and your options with regard to that collection and use.
Onsigna's privacy policy applies to customers of the Onsigna family of companies in the United States and to visitors to Onsigna Web sites. It does not apply to Onsigna Business customers outside the United States.
Information We Collect and How We Use It
Onsigna collects and uses information about our customers and Web visitors for a variety of purposes. Information may be obtained when you order and use our products and services, when you make customer service inquiries, or when you visit our Web sites.
We use such information to deliver, provide, and repair products or services; establish and maintain customer accounts and billing records; contact you about our products and services and better direct specific offers or promotions to you; monitor Web site statistics; monitor our customer service employees; or establish your online account and authenticate you during log-in.
Third-Party Advertising:
You may see third-party advertisements on some Onsigna Web sites. In some instances, third-party ad networks may seek to provide advertising that they believe is more relevant to your interests. In these instances, cookies may be used by ad networks to collect information about your visit to our Web sites and may be combined with information collected by these ad networks on other Web sites. You may limit this use.
Information We Share
Within the Onsigna Family of Companies:
Onsigna shares customer information across our family of companies for marketing purposes unless you advise us not to. Specific laws govern our sharing of certain customer information known as Customer Proprietary Network Information.
Outside the Onsigna Family of Companies:
Except in certain circumstances explained in our privacy policy, Onsigna does not sell, license or share information that individually identifies our customers with others outside of Onsigna for non-Onsigna purposes without your consent.
How to Limit the Sharing and Use of Your Information
Your Choices
- Customer Information:
You may prohibit Onsigna from sharing certain customer information, known as Customer Proprietary Network Information, within the Onsigna family of companies for marketing categories of services other than those you currently have.
- Telemarketing:
You may request to be removed from the Onsigna telemarketing lists at any time.
- Marketing Email, Postal Mail and Door-to-Door Calls:
You may opt out of receiving marketing-related emails, text messages, or postal mailings or prevent door-to-door marketing.
- Web Site Cookies:
You may opt out of the automatic collection of information by our Web sites or by third-party advertisers on our sites.
- Wireless Location-based Services:
Privacy features are available on Wireless location-based services we provide.
- Parental Controls:
Age-based parental controls are available on Onsigna's Internet, Wireless and VoIP services.
Information Security
Onsigna has technical, administrative and physical safeguards in place to help protect against unauthorized access to, use or disclosure of customer information we maintain.
If Onsigna elects to use or disclose information that identifies you as an individual in a manner that is materially different from that stated in our policy at the time we collected that information from you, we will give you a choice regarding such use or disclosure by appropriate means.
January 2011
